Frequently Asked Questions

Everything you need to know about your Arpita & Sulakshana shopping experience.

How long does it take to ship my order?

Each piece is handcrafted to order. Standard shipping typically takes 7-10 business days for domestic orders and 15-20 business days for international deliveries.

Do you offer custom sizing or alterations?

Yes, we pride ourselves on the perfect fit. You can select the 'Custom Size' option on the product page or contact our design team for specific measurement requests.

What is your return and exchange policy?

We accept returns on non-customized items within 7 days of delivery. The items must be unworn, with all original tags attached and in their original packaging.

How should I care for my luxury garments?

To maintain the integrity of our delicate fabrics and intricate embroidery, we strictly recommend dry cleaning only for all Arpita & Sulakshana outfits.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, and net banking. For international clients, we offer secure payments via PayPal and Stripe.

Can I track my order status?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.